Get in Touch

Contact
OGAWA SA.

Product enquiries, demo bookings, warranty support, corporate orders — every enquiry is handled by our Cape Town team and tracked for commission attribution. We respond within hours on business days.

Location

We are based in Cape Town, South Africa. Our showroom is available for appointments Monday to Friday. All enquiries are welcome 7 days a week via the form.

Cape Town Showroom

Both the OGAWA Biovis and Meister are available to demo by appointment. Free, unhurried, and no obligation to buy. Submit an enquiry and we will arrange a time that works for you.

Direct Contact

+27 61 525 7628
info@ogawaworld.co.za

Response Time

We respond to all enquiries within hours on business days. Enquiries submitted over weekends are actioned first thing Monday morning.

What to Expect

No Hard Sell

We answer questions honestly. If the Meister suits you better than the Biovis, we will say so. If neither chair is right for your situation, we will say that too.

Every Enquiry Tracked

Our form system logs source, UTM data, and timestamps. This ensures every referral is attributed correctly and your commission is never lost.

Authorised SA Distributor

Jikkou Nintai (Pty) Ltd t/a OGAWA Wellness. NRCS cert ZAF-SHA-0029986. Every chair sold comes with full manufacturer warranty and genuine SA-held parts.

Send Us an Enquiry
Fill in the details below and we will respond within hours on business days.

No pressure. No hard sell. We respond within hours on business days.

After You Submit

What Happens
Next.

1

We Read Your Enquiry

Every submission is reviewed by our Cape Town team — not an automated chatbot. Your enquiry type, source, and message are all noted before we respond. On business days, we aim to reply within 2–4 hours.

2

We Respond With Clarity

You will get a direct, helpful response to your specific question — not a sales script. If you asked about demo availability, we give you dates. If you asked for a spec sheet, we send it. If you asked which chair is better for you, we give you an honest recommendation.

3

We Move at Your Pace

From here, the next step is always yours. Whether you want to schedule a demo, receive an invoice, or just sit on it for a few weeks — there is no chasing, no follow-up pressure. When you are ready, we are here.

Enquire